An AI knowledge base that answers your customers, not a search box
Point an assistant at the help articles, policies, and manuals you've already written, and customers get the answer in the words they asked it — with the exact page it came from, so nobody has to take it on trust.
- Answers from your help docs
- Cites the exact page
- Available every hour
A knowledge base is only useful to someone willing to read it.
Support content gets written once and read almost never. The customer with the question doesn't want to browse categories or guess the right keyword — they want the answer, so they open a support email instead, and someone types it out again.
An assistant over the same knowledge base answers at the moment of the question, in the customer's own phrasing, and points at the article or page it came from. The material stops being an archive and starts being a first line of support.
What you get
Support material that answers for itself, in your own name and your own words.
The repeat questions, answered once
Shipping, refunds, setup, what's included, how to cancel — the documented ones get handled the moment they're asked.
Your whole knowledge base at once
Help articles, policy PDFs, product manuals, onboarding guides, and text you paste in — all feeding one assistant.
Cited to the exact page
Every answer names the document and page behind it, which matters when the question is about a policy someone will be held to.
It won't invent a policy
When your material doesn't cover something, it says so rather than improvising a plausible answer about your business.
Answering at 3am
Customers ask whenever they hit the problem. The assistant doesn't keep office hours or a timezone.
Update the doc, update the answers
Re-upload a revised policy from your dashboard and the assistant follows it — no reconfiguration, no re-training ceremony.
From upload to a cited answer
Bring your knowledge base across
Help articles, policies, manuals and FAQs — as a PDF, a Word file, a page on your site, or pasted text. Support videos work too.
We read and index it
Including scanned pages. A 100-page document is usually ready in about 5-10 minutes.
Make it yours
Add your name, logo, and theme colour — and your own domain on higher plans. Visitors never see the platform underneath.
Put it where customers ask
Paste the embed snippet onto your help centre or site, or share it as a link on your own domain.
Common questions
Build it with your own content
Add your documents and videos, put it on your own domain, and your AI is answering in about 30 minutes.